Shipping Policy

Clear delivery timelines and order handling details.

At Petal Roots, we aim to deliver your orders safely and on time.

Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation.

Delivery Timeline

Estimated delivery time:

Metro Cities: 2–5 business days Other Locations: 4–8 business days

Delivery timelines may vary due to logistics or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.

Order Tracking

Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photographs and order details.

Delays

Petal Roots is not responsible for delays caused by courier partners, weather conditions, government restrictions, or other events beyond our control.